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FAQ

Terms & Conditions

 

General data

 

Natu Care by Eme

info@natucarebyeme.com

2234-5885 / 8824-2852

www.natucarebyeme.com

 

 

 

Natu Care by Eme runs an online store at the Internet address www.natucarebyeme.com

 

All orders that you place through the website, as well as shipments and services are governed exclusively by the general terms and conditions of the company that are detailed below, as applicable at the time the order is made.

 

We do not accept different terms and conditions from the client, unless specifically stated in writing.

 

USE OF THIS WEBSITE

 

www.natucarebyeme.com is owned by Natu Care by Em and is operated for your commercial and informational use. The use of this website is subject to the following terms and conditions, as well as the laws that may apply. By using this website, you agree without limitation to the following terms, otherwise please do not use this website.

 

CONTENTS.

 

All content you see on this website is protected by copyright and is the property of  Natu Care by Eme, except where otherwise stated. These contents may only be used in accordance with the terms and conditions established on this page. Natu Care by Eme does not guarantee or declare that the use of the materials that appear on this website will not violate the rights of third parties not belonging to or affiliated with Natu Care by Eme. All images are property of Natu Care by Eme and must be used with their consent. The use of these images is prohibited except as permitted under consent. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations or statutes. You can request consent for use by writing to: info@natucarebyeme.com

Natu Care by Eme makes every effort to display up-to-date information. Even so, we do not guarantee that the information presented on this site is accurate.

Natu Care by Eme does not assume any responsibility for errors or omissions in the contents of this website. By entering, using or browsing this website you do so at your own risk.

 

Natu Care by Eme nor any other party involved in the creation, production or delivery of this website and its contents is liable for any direct, indirect, incidental, consequential or punitive damages arising from your access to or use of this website. Accordingly, everything on this website is presented "as is" without warranty of any kind, either express or implied, including, but not limited to, the warranties of merchantability for a particular purpose or non-infringement. .

 

Natu Care by Eme assumes no responsibility and shall not be liable for any damages or viruses that may infect your computer equipment or other property as a result of your access to, use of, or browsing of the Website or your downloading of any material, data, text, images, video or audio from the website.

 

Any communication or material you transmit to the Website by email or otherwise, including data, questions, comments, suggestions or the like, is and will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by Natu Care by Eme or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting.

 

In addition, Natu Care by Eme  is free to use any ideas, concepts, know-how or techniques contained in any communication you send to the website for any purpose, including, but not limited to, the develop, manufacture and market products that use such information.

 

Trademarks and logos etc. that appear on this website are trademarks registered or not by Natu Care by Eme. Nothing contained in this website should be used without the written authorization of Natu Care by Eme or the third party that owns the trademarks that appear on this website.

 

 

 

COOKIES

 

This website uses "cookies" to track your preferences and activities. Cookies are small pieces of information transferred to your computer's hard drive by our website. These cookies keep track of your preferences to make your subsequent visits to the website more efficient.

 

 Cookies can store a variety of information including the number of times you have visited our website, your registration information or the times you have viewed a particular item. The use of cookies is a common and widespread practice adopted by most websites to better serve visitors.

 

Most browsers are designed to accept cookies but can be modified to block their use; you can see the help section of your browser to find out how. You can also choose to opt out of the use of cookies entirely by visiting the link: http://www.networkadvertising.org/choices/. You should take into account that by blocking the use of cookies, this website may not function in its entirety and the extra benefits will be lost.

Natu Care by Eme  will constantly review these terms and conditions to make the necessary adjustments.

 

 When using this website, you should periodically visit this page to review the current terms and conditions.

 

 

Return policy

 

The company will apply refunds in cases where, after a preliminary study, the damage to the client is demonstrated.

 

Return Form: Returns, if applicable, will be made by the same means in which they were received.

 

 

 

Privacy Policy

 

The protection of your personal data is important to us. Therefore, we would like to inform you below which data from your visit will be used for which purposes. If you have any further questions about the processing of your personal data, please do not hesitate to contact us.

 

Constant technological development, changes in our services or the legal situation, as well as other reasons, may require adjustments to our data protection information. Therefore, we reserve the right to change this data protection declaration at any time and ask you to regularly inform yourself about the current status.

 

Natu Care by Eme is respectful of Law 8968 "Law for the Protection of the Person against the processing of their Personal Data", and its regulations, prior to including your personal information in our Database, and in compliance with article five of the aforementioned standard, concerning the collection and use of certain information as described below, requests you to issue your Informed Consent, for which it informs you of the following information of interest:

 

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

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When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide us such as name, address and email.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

SECTION 2 - CONSENT

 

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit/debit card, create an order, arrange a delivery or make a return, we imply that you consent to the collection and use of your data for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to refuse.

How can I withdraw my consent?

If after having accepted you change your mind, you can revoke your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at +506 2234-5885 or by writing to: info@natucarebyeme.com

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required to by law or if you violate our Terms of Service.

 

Unless otherwise indicated in the following sections, your data will not be transferred to third parties, unless we are legally obliged to do so or the transfer of data is necessary for the execution of the contractual relationship or you have given your express consent. and prior to the transfer of your data. External service providers and partner companies, such as online payment providers or the shipping company commissioning the delivery, will only receive your data if it is necessary to process your order. In these cases, however, the scope of the transmitted data is limited to the minimum required. To the extent that our service providers come into contact with your personal data, we ensure that they comply with the regulations of data protection laws in the same way. Please also note the data protection information of the providers. The respective service provider is responsible for the content of external services, so we check the compliance of the services with legal requirements within the scope of reason.

 

 

SECTION 4 - HOSTING OPERATOR

 

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services.

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Your data is stored through Wix data storage, databases and the general Open Cart application. Your data is stored on a secure server behind a firewall.

 

 

 

SECTION 5 - SAFETY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit/debit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

 

Although no method of transmission over the Internet or method of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

 

SECTION 6 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site.

 

Last update: 20-Oct-2021

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